Privacy Policy

Privacy Policy

ActivityisMedicine Physiotherapy ("we", "us", or "our") operates as a private physiotherapy practice in the United Kingdom. We are committed to protecting the privacy and confidentiality of our patients' personal information. This privacy policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable laws, rules, and regulations, including but not limited to the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process various types of personal information about you, including:

Contact details (e.g., name, address, email address, telephone number)
Date of birth
Medical history and health information
Treatment records
Insurance information for billing purposes
Payment details for billing purposes

If you are providing information on behalf of another person, please ensure they are sighted to this Privacy Policy prior to sharing this information with us.

How We Use Your Information

We use the personal information we collect for the following purposes:

Providing physiotherapy services and treatments
Managing appointments and scheduling
Billing and processing payments
Communicating with you about your treatment and care
Maintaining accurate and up-to-date records
Complying with legal and regulatory requirements

Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

With your consent
To our professional advisors and service providers who assist us in providing services to you
To comply with legal or regulatory obligations
In response to a court order or other legal process

Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. We regularly review our security measures and update them as necessary to ensure the ongoing confidentiality, integrity, and availability of your information.

Retention of Your Information

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Your Rights

You have certain rights regarding your personal information, including the right to:

Access and obtain a copy of your personal information
Rectify any inaccuracies in your personal information
Erase your personal information under certain circumstances
Restrict or object to the processing of your personal information
Withdraw your consent for the processing of your personal information

To exercise your rights or if you have any questions or concerns about our privacy practices, please contact us using the information provided below.

Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes we make to this policy will be posted on our website with a revised effective date.

Contact Us

If you have any questions or concerns about our privacy practices or this privacy policy, please contact us at:enquiries@activityismedicine.co.uk or 07961 249 343
Updated January 2025